Global (order volume) HEADS UP: High order volume. Most orders ship in 5–10 business days; Carapace/LMPC: 10–18. Tracking sent on dispatch. U.S. customers (de minimis update) U.S. Shipping Update (Aug 29): Due to new U.S. import rules, rates & delivery times have changed. Click for MORE INFO

U.S. Shipping Update — Effective August 29, 2025

U.S. Shipping Update — Effective August 29, 2025
The United States has suspended the de minimis duty-free treatment for most low-value imports. What this means for our U.S. customers:

  • Shipping rates: Some U.S. shipping options now include duties/taxes/fees at checkout (where available). Others may be collected by the carrier before delivery.

  • Transit times: Customs processing may add 1–5 business days to typical delivery windows.

  • Our handling times: Most orders leave our warehouse in 5–10 business days. Carapace/LMPC: 10–18 business days. Tracking is emailed on dispatch.

  • Returns: Duties/taxes collected by carriers may be non-refundable. If we cancel or refund before shipment, we’ll refund any duties we collected at checkout.

Why this changed: Per recent U.S. policy, the de minimis exemption (previously duty-free for ≤ USD $800 shipments) is being suspended on August 29, 2025. For background: see the White House executive action and Federal Register notice describing the effective date and transition details.

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